Friday, October 24, 2025

AMENDED COMPLAINT

 

AMENDED COMPLAINT

 

Before the Hon’ble District Consumer Disputes Redressal Commission Kolkata – III ( Kolkata South ), at Alipore, Kolkata 700027

 

                                      Consumer Complaint no.                  of 2021

 

                                                          In the matter of :

 

An application under Section 35 of the Consumer Protection Act’ 2019;

 

A N D

 

In the matter of :

 

1.   Sri Tapan Chatterjee, Son of Late Sri K.L. Chatterjee, residing at premises being no. 19/4/1, Sahapur Colony ( W ), Post Office & Police Station – New Alipore, Kolkata – 700053, West Bengal.

 

2.   Smt. Chandralekha Chatterjee, Wife of Sri Tapan Chatterjee, residing at premises being no. 19/4/1, Sahapur Colony ( W ), Post Office & Police Station – New Alipore, Kolkata – 700053, West Bengal.

 

___Complainants

-      Versus –

 

1.   M/s. Jai Maa Construction Company, a proprietorship firm, having it’s office at premises being no. 16/7/2, Sahapur Colony ( East ), Police Station New Alipore, Kolkata – 700053.

 

2.   Sri Sanjit Thakurata, Son of Late Birendra Kumar Thakurata, proprietor of M/s. Jai Maa Construction Company, having it’s office at premises being no. 16/7/2, Sahapur Colony ( East ), Police Station New Alipore, Kolkata – 700053.

 

3.   Smt. Sujata Karmakar, Wife of Late Santosh Karmakar, residing at premises being no. 19/4, Sahapur Colony (W), Police Station – New Alipore, Kolkata – 700053.

 

4.   Smt. Anjali Karmakar, Daughter of Late Kanai Lal Karmakar, residing at premises being no. 19/4, Sahapur Colony ( W ), Police Station – New Alipore, Kolkata – 700053.

 

5.   Sri Shyamal Karmakar, Son of Late Jitendra Nath Karmakar, residing at premises being no. 19/4/1, Sahapur Colony (W), Police Station New Alipore, Kolkata – 700053.

____Respondents

 

Consumer application valued at Rs. 14,00,000/- only.

 

To,

 

The Hon’ble President of the Hon’ble District Consumer Disputes Redressal Commission Kolkata – III ( Kolkata South ), and His Companion Hon’ble Members

 

The humble petition under provision of Section 35 of the Consumer Protection Act’ 2019, of the above named Complainants, most respectfully;

Sheweth as under :

 

1.   That the Complainants are peace loving and law abiding Citizen of this Country. The complainants are residing at the address as given in the cause title of this application under Section 35 of the Consumer Protection Act’ 2019.

 

2.   That the Complainant no. 1, is a professional Consultant and the Complainant no. 2, is wife of the Complainant no. 1, herein. The Complainant were residing at premises being no. 86C, Madurai Minakshi Nagar, Valasara Vakkam, Chennai – 600087. The Complainant was in search of a suitable flat accommodation in the vicinity New Alipore, Kolkata, and intended to purchase in the name of his wife Smt. Chandralekha Chatterjee, being the Complainant no.2, herein.

 

3.   That the Respondent nos. 1 & 2 are the Developer. The Respondent no. 1, is a proprietorship firm, represented by its Proprietor being the Respondent no. 2 herein.   The Owners namely (1) Sri Santosh Karmakar, and (2) Smt. Anjali Karmakar, & (3) Sri Shyamal Karmakar, have decided that they will develop their property by raising building thereon after demolishing their existing structure but as they have no knowledge in such field, approached to the Respondents, being the Developer herein to execute the said development work on their premises, and considering such proposal of the owners of the premises, the developer being the respondents herein had decided to develop their property as per the approved building plan sanctioned by the authority concerned at their own cost and imitative thereof.

 

4.   That with a view to construct a new Five ( Ground plus Four ) Storied building, the Owners herein entered into a Development Agreement with the Developer herein over the plot of land measuring more or less 2 Cottahs 13 Chittacks 36 Sft., lying and situate at S.P. Plot No. 30 & 30/1, having its postal address 18/4 & 19/4/1, respectively, Sahapur Colony ( West ), part of premises No. 23A, Diamond Harbour Road, Police Station – New Alipore, Kolkata – 700053, and according to the said Development Agreement, the Developer herein has started the said constructuin work of a Five storied building over the aforesaid landed property at his own costs and expenses.

 

5.   The Developer herein being the Respondent nos. 1, & 2, herein from out of his allocation has agreed to sell, transfer and convey a proposed residential Flat on the First Floor at North-Western side measuring super built up area more or less 1000 Sq. ft. ( approx ) ( including 25% super built up area ) of the proposed building together with the undivided proportionate share of land including all common facilities and common amenities belonging to the proposed Building as well as belonging to the said premises including the lift facility of the said building to the Purchaser herein and on coming to know the same, the Complainants herein agreed to purchase the said flat of the said building premises morefully described in the Second Schedule at a total consideration price od Rs. 14,00,000/- ( Rupees Fourteen Lacs ) only approx ( @ Rs. 1,400/- per square feet ), thereof.

 

6.   The Developer being the Respondent nos. 1, & 2, herein and the Owners being the Respondent nos. 4, 5, & 6, herein entered into an agreement for sale with the Complainants herein, vide the Agreement for Sale dated 10-08-2008, which contained the following covenants :

 

a)     At Page number 4, paragraph number 1 – That the Developer hereby sale, transfer and convey and the Purchaser herein shall purchase the said Flat on the First Floor at North – Western side measuring super built up area more or less 1000 Sq. Ft. ( approx ) of the said new Five Storied building morefully described in the Second Schedule below together with undivided proportionate share of land of the said premises including all common facilities and amenities of the new proposed building and the said premises at and for the consideration of Rs. 14,00,000/- ( Rupees Fourteen Lakhs ) only.

 

b)   At the Page number 5 – paragraph number 2 – That the Purchaser has this day paid to the Developer a sum of Rs. 10,00,000/- ( Rupees Ten Lakhs ) only, as and by way of earnest money and / or part payment the receipt whereof the developer doth hereby as well as by the receipt hereunder written admit and acknowledge. The Purchasers shall pay the balance consideration money Rs. 14,00,000/- ( Rupees Fourteen Lakhs ) only to the Developer in the following manner :

A)   On or before July’ 2008                              Rs. 2,00,000/-

B)   At the time of Delivery of Possession on August’ 2008  Rs. 2,00,000/-

Total Rs. 4,00,000/-

 

c)    At the page number 5 – paragraph number 4 – That at the time of delivery of possession of the said flat, if the super built up area of the aforesaid flat is less than 1000 sft. According to the physical measurement, then the proportionate amount will be less from sale price od RS. 14,00,000/- ( Rupees Fourteen Lacs ) only on the other hand if the area becomes more, the Purchaser shall pay more as per agreed rate per Square Feet.

 

d)   At page number 6 – paragraph number 6 – In case the Purchaser desire for any extra or additional work to be made or carried in respect of the said flat apart from the Specification below, then the same shall have to be informed to the Developer in writing and the additional costs for such extra or additional work shall have to be paid by the Purchaser to the Developer.

 

e)    At page number 9 – THE SECOND SCHEDULE ABOVE REFERRED TO :

 

ALL THAT piece and parcel of a proposed residential Flat on the First Floor at North – Western side measuring super built up areas more or less 1000 Sq. ft. ( approx ) ( including 25% super built up area ) consisting of 2 Bed Rooms, 1 Drawing cum Dinning space, 1 Kitchen, 2 Toilets, 2 Varandah of the proposed Five Storied building together with undivided proportionate share, right, title, interest, possession of the said land of the said premises including all easement rights and all rights of ingress and egress, including the lift facility of the said building at the said scheduled property, hereby agreed to sell and transfer by the Developer to the Purchasers or to the nominees of the Purchaser of this Deed of Agreement for Sale.

 

7.   That  the Complainant paid the consideration value of the said subjected flat to the Developer herein, in the followings :

 

a)    01-02-2008 – Rs. 20,000/- ( Rupees Twenty Thousand ) only,

b)   23-05-2008 – Rs. 9,80,000/- ( Rupees Nine Lakhs and Eighty Thousand ) only,

c)    01-08-2008 – Rs. 1,00,000/- ( Rupees One Lakh ) only,

d)   08-08-2008 – Rs. 1,00,000/- ( Rupees One Lakh ) only,

e)    01-12-2009 – Rs. 1,60,000/- ( Rupees One Lakh and Sixty Thousand ) only.

f)     02-03-2019 – Rs. 20,000/- ( Rupees Twenty Thousand ) only,

g)    04-01-2020 – Rs. 1,00,000/- ( Rupees One Lakh ) only,

h)   13-01-2020 – Rs. 1,50,000/- ( Rupees One Lakh and Fifty Thousand ) only,

i)     15-02-2020 – Rs. 1,00,000/- ( Rupees One Lakh ) only,

j)     19-02-2020 – Rs. 20,000/- ( Rupees Twenty Thousand ) only.

 

Totaling a sum of Rs. 17,50,000/- ( Rupees Seventeen Lakhs and Fifty Thousand ) only.

 

The Developer issued money receipts and acknowledged thereof in favour of the Complainant herein. The payment of Rs. 1,60,000/- ( Rupees One Lakh and Sixty Thousand ) only, made on 01-12-2009, through NEFT Banking only.

 

The Consideration value of the Flat as of Rs. 14,00,000/- ( Rupees Fourteen Lakhs ) only, has been paid by the Complainants, and the further sum of Rs. 3,50,000/- ( Rupees Three Lakhs and Fifty Thousand ) only, has paid by the complainants to the Developer for the execution and registration of Deed of Conveyance towards Stamp Duty, etc.

 

8.   That the Complainants state and submits that the Complainant paid the substantial money of the consideration value of the subjected flat, in the followings :

 

a)    01-02-2008 – Rs. 20,000/- ( Rupees Twenty Thousand ) only,

b)   23-05-2008 – Rs. 9,80,000/- ( Rupees Nine Lakhs and Eighty Thousand ) only,

c)    01-08-2008 – Rs. 1,00,000/- ( Rupees One Lakh ) only,

d)   08-08-2008 – Rs. 1,00,000/- ( Rupees One Lakh ) only,

e)    01-12-2009 – Rs. 1,60,000/- ( Rupees One Lakh and Sixty Thousand ) only.

 

Totaling being sum of Rs. 13,60,000/- ( Rupees Thirteen Lakhs and Sixty Thousand ) only, has been paid out of the total consideration money as of Rs. 14,00,000/- ( Rupees Fourteen Lakhs ) only, uptill in the year 2009.

 

9.   That the Complainants beg to state that the Developer herein handed over the Physical possession of the said subjected flat in the year 2009, and since then the complainants residing and staying in the said subjected flat. It is pertinent to state that only a sum of Rs. 40,000/- ( Rupees Forty Thousand ) only, was due in the year 2009.

 

10.                That the Complainant beg to state and submits that Since the year 2009, they off and on continuously approached the Developer on their several visit and over phone for causing registration of the Deed of Conveyance in favour of the Complainants in respect of the subjected flat, in terms of the Agreement for Sale dated 10-08-2008, but all in vain at the behest of the Developer.

 

11.                That in the year 2019, the developer asked the balance consideration money and showed his desire for registration of deed of conveyance in favour of the complainants. The complainant therefore immediately made payment Rs. 20,000/- ( Rupees Twenty Thousand ) only, on 02-03-2019.

 

12.                That thereafter the Developer herein provided a draft copy of Deed of Conveyance for approval, which on receipt thereof your complainant duly verified and acknowledge to the developer herein. The developer asked for the money for Stamp duty and registration charges and other misc. charges for the Law Professional amounted to Rs. 3,50,000/- ( Rupees Three Lakhs and Fifty Thousand ) only.

 

13.                That the Complainant therefore paid such money to the developer in the following, including the balance money of the consideration values, as of Rs. 20,000/- ( Rupees Twenty Thousand ) only :

 

a)    04-01-2020 – Rs. 1,00,000/- ( Rupees One Lakh ) only,

b)   13-01-2020 – Rs. 1,50,000/- ( Rupees One Lakh and Fifty Thousand ) only,

c)    15-02-2020 – Rs. 1,00,000/- ( Rupees One Lakh ) only,

d)   19-02-2020 – Rs. 20,000/- ( Rupees Twenty Thousand ) only.

 

 

14.                That the Complainant paid a total sum of money as of Rs. 17,50,000/- ( Rupees Seventeen Lakhs and Fifty Thousand ) only, which describe as Rs. 14,00,000/- towards consideration value of the subjected flat and the rest money being Rs. 3,50,000/- towards the Stamp duty, registration charges, and other misc. charges for the registration of deed of conveyance. The Developer taken all such money as asked for though did not proceed with the registration of Deed of Conveyance, and did not respond.

 

15.                Since the month of March’ 2020, the pandemic  COVID-19 spread out and therefore National Lock Down has been announced and observed for Several months, in the year 2020. The Complainants headed their Life at the kindness of the Government during such period of pandemic.

 

16.                That while substantial period across, your complainants understand that the Developer is not listening to their needs. The complainants ventilate their grievances through their Learned Advocate Rabindra Nath Das. The Complainant served one Letter dated 18-11-2020, upon the developer, which has duly been received by the developer.

 

17.                That the developer herein replied the said letter dated 18-11-2020, through his Learned Advocate’s letter dated -01-12-2020, and thereby denied the entire facts of the complainants herein, and breed up with a new story as the measurement of the said subjected flat has enhanced from the agreed measurement, the consideration value hike by the extent of Rs. 3,50,000/- ( Rupees Three Lakhs and Fifty Thousand ) only, which the developer asked from the complainant and duly recovered by him on account of enhanced measurement of the said subjected flat, and the said money has never been asked towards the registration of deed of conveyance in respect of the subjected flat. The complainants astonished to such contention of the developer in his reply dated 01-12-2020, and subsequently realized that how come in a very twisting aspect the developer herein trying to extort money from the complainants.

 

18.                That in such an awakened circumstances, your complainant keep patience themselves, and for sake of their true satisfaction your complainant arranged one Engineer Surveyor to visit the said subjected flat and to take actual measurement of the said subjected flat. The Engineer Surveyor taken the measurement of the said subjected flat of the complainant and found the measurement as AREA OF FLAT is 633.4 Sq. ft. Built Up area. Therefore the area of the flat is much less than the agreed area in terms of the agreement for sale dated 10-08-2008. In view of such facts your complainant is entitle to get refund of money which exceeded from the agreed value for the prescribed measurement as @ Rs. 1,400/- per Sq. ft. and immediate registration of the deed of conveyance of the said subjected flat, in favour of the complainants.

 

19.                That the Complainants seek to get the followings :

 

a)    The adjustment of the consideration values being as @ Rs. 1,400/- per Sq. ft. with the actual measurement of the said subjected flat.

b)   The Completion Certificate of the Building issued by the Kolkata Municipal Corporation.

c)    The Registration of the Deed of Conveyance in respect of the said subjected flat.

d)   And the refund of the rest money after adjustment of registration expenses, thereof.

 

20.                That the described acts and omissions of the respondents as stated in the foregoing paragraphs are well established their unfair trade practices, and deficiency in services, in terms of the provisions of the Consumer Protection Act’ 2019.

 

21.                That the Petitioners state and submit that the Petitioners are  victim of the purported acts and deficiency in services at the instances of the respondents and the acts of the respondents as well as the facts are well constitute the deficiency in services and unfair trade practices on the part of the respondents.

 

22.                That the Petitioners states and submits that the purported activities of the respondents established deficiency in services, which is contrary to the Law.

 

23.                That the Petitioners State and submit that from all of the statements made above, it is clear that the respondents are guilty of deficiency in service as meant for in the Consumer Protection Act’ 2019.

 

24.                That the Petitioners state and submit that the respondents shall also pay the compensation due to the petitioners for the harassment, troubles, physical inconvenience and mental agony arising directly out of the breach of the agreement and breach of duty on the part of the respondents. The petitioners assesses such loss and damages as of Rs. 5,00,000/- ( Rupees Five lakhs ) only.

 

25.                That the cause of action arose at first while the Developer and the Owners entered into an Agreement for Sale dated 10-08-2008, and subsequently on receiving payment on several dates and in the year 2009, while the delivery of physical possession has been given by the developer to the complainant, and thereafter on several dates and occasions, while the complainants visited the developer office and residences with a request for causing registration of deed of conveyance in respect of the subjected flat in terms of the Agreement for Sale dated 10-08-2008, and on several dates while the developer received money for registration of deed of conveyance and all other communication verbal as well as written including the written reply of the developer vide letter dated 01-12-2020, and the same is continuing day by day and awaiting the fulfillment of the terms and performances of the Agreement for Sale dated 10-08-2008, and the respondents / opposite parties having registered office and are residing as given in the cause title of this application, which is within the jurisdiction of the Hon’ble District Commission.

 

26.                That the Petitioners enclosing herewith the documents / papers relied on by them, with this application, as follows :

 

a)    Agreement for Sale dated 10-08-2008;

b)   Money Receipts;

c)    Draft copy of Deed of Conveyance;

d)   Query report for registration;

e)    Letter dated 18-11-2020;

f)     Reply Letter dated 01-12-2020;

g)    Sketch map being measurement of the subjected flat;

h)   Reply of the Complainants dated 04-12-2020, with Postal receipts and track reports;

 

27.                That the instant application / Petition, is within the jurisdiction of this Hon’ble Consumer Disputes Redressal Commission, Kolkata – III ( Kolkata Sout ), at Alipore, Kolkata - 700027.

 

28.                That the present complaint is being filed within the period as prescribed under section 69 of the Consumer Protection Act’ 2019.

 

29.                That your Petitioners crave leave to produce the relevant documents and / or papers at the time of hearing or evidence, before the Hon’ble Commission.

 

30.                That the present complaint being made bona-fide and in the interest of justice.

 

31.                The Petitioners therefore prayed for :

 

Under the above facts and circumstances, It is prayed that your Honour would graciously be pleased to grant the following prayers / relief :-

 

a)                            To appoint the Engineer passed Survey Commissioner as to take the actual measurement of the subjected flat in terms of the Agreement for Sale dated 10-08-2008, in the interest of administration of Justice;

 

b)                           To find the consideration value of the said subjected flat in terms of the Agreement for Sale dated  10-08-2008, on being actual measurement obtained from the Engineer passed Survey Commissioner, in the interest of administration of Justice;

 

c)                            To direct the respondents / opposite parties to give / provide Completion Certificate of the Building issued by KMC, to the Complainants, in the interest of administration of Justice;

 

d)                            To direct the respondents to  register the Deed of Conveyance in respect of the said subjected flat in terms of the Agreement for Sale dated 10-08-2008, on actual physical measurement of the said subjected flat obtained from the Engineer passed surveyor commissioner, in favour of the Complainants, in the interest of administration of Justice;

 

e)                            To direct the Respondents / Opposite Parties to refund the rest of money after adjustment of expenses of registration of deed of conveyance lying with the developer herein to the complainants with appropriate banking rate of interest thereon;

 

f)                             To direct the Respondents / Opposite Parties to pay compensation, as for the harassment, troubles, loss of business, physical inconvenience and mental agony, suffered by the petitioners from the purported activities and others by the respondents as assessed as Rs. 5,00,000/- ( Rupees Five Lakhs ) only to your petitioners;

 

g)                             To grant the cost of the proceedings ;

 

h)                            To grant any other relief or alternate relief to the applicants / petitioners as found out by your Honour, in the facts and circumstances of the Complaint.

 

And to pass such other necessary order or orders as your Honour , may deem fit and proper for the ends of justice.

 

And for this act of kindness, the Petitioner, as in duty bound shall ever pray.

 

 

 

SCHEDULE OF THE PROPERTY

 

 

THE SECOND SCHEDULE ABOVE REFERRED TO :

 

ALL THAT piece and parcel of a proposed residential Flat on the First Floor at North – Western side measuring super built up areas more or less 1000 Sq. ft. ( approx ) ( including 25% super built up area ) consisting of 2 Bed Rooms, 1 Drawing cum Dinning space, 1 Kitchen, 2 Toilets, 2 Varandah of the proposed Five Storied building together with undivided proportionate share, right, title, interest, possession of the said land of the said premises including all easement rights and all rights of ingress and egress, including the lift facility of the said building at the said scheduled property, hereby agreed to sell and transfer by the Developer to the Purchasers or to the nominees of the Purchaser of this Deed of Agreement for Sale.

 

 

 

 

Verification

 

I, Sri Tapan Chatterjee, being the Petitioner no.1, herein, do hereby declare that the forgoing paragraphs no.________to ________are true to the best of my knowledge and rest prayers portions are my humble submission before the Hon’ble Commission and I duly sign and verify this application on _____________2025, at the Alipore, South 24 -Parganas.

 

 

 

 

                                                                             Sri Tapan Chatterjee

                                                                             Identified by me,

 

                                                                                      Advocate.

Prepared in my Chamber,

 

Advocate.

Dated : ____________2025.

Place : Alipore, South 24 Parganas.

 

 

 

 

 

 

 

 

 

Verification

 

I, Smt. Chandralekha Chatterjee, being the Petitioner no.2, herein, do hereby declare that the forgoing paragraphs no.________to ________are true to the best of my knowledge and rest prayers portions are my humble submission before the Hon’ble Commission and I duly sign and verify this application on _____________2025, at the Alipore, South 24 -Parganas.

 

 

 

 

                                                          Smt. Chandralekha Chatterjee

                                                                             Identified by me,

 

                                                                                      Advocate.

Prepared in my Chamber,

 

Advocate.

Dated : ____________2021.

Place : Alipore, South 24 Parganas.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Before the Hon’ble Consumer Dispute Redressal Commission, Kolkata - III

Alipore Judges’ Court, Alipore, South 24 Parganas, Kolkata - 700027

 

                                         Consumer Complaint no. _______of  2021.

                                                         

In the matter of :-

Sri Tapan Chatterjee, & another,            

……. Petitioners.

-          Versus –

 

M/s. Jai Maa Construction, Company, and others,

                       ………Respondents.

 

AFFIDAVIT

 

Affidavit of Sri Tapan Chatterjee, Son of Late Sri K.L. Chatterjee, aged about ____years, by faith Hindu, by Occupation _______, and Smt. Chandralekha Chatterjee, Wife of Sri Tapan Chatterjee, aged about _____years, by faith Hindu, by Occupation ________, both are residing at premises being no. 19/4/1, Sahapur Colony ( W ), Post Office & Police Station – New Alipore, Kolkata – 700053, West Bengal.

 

We, the above deponents do hereby solemnly affirm and declare as under :-

 

1 : That We are the Complainant / Petitioner, and thoroughly conversant with the facts and circumstances of the present case and am competent to swear this affidavit.

 

2 : That the facts contained in our accompanying complaint / application, the contents of which have not been repeated herein for the sake of brevity may be read as an integral part of this affidavit and are true and correct to our knowledge.

 

 

 

 

 

 

 

 

                                                                                      DEPONENTS

 

 

 

 

 

 

 

 

 

 

Verification

 

We, the above named deponent do hereby solemnly verify that the contents of our above affidavit are true and correct to our knowledge, and no part of it is false and nothing material has been concealed therein.

 

Verified this ………….the day of …………….2025, at the Alipore, South 24 Parganas.

 

 

 

 

 

 

                                                                   DEPONENTS

                                                                   Identified by me,

 

 

                                                                   Advocate.

Prepared in my Chamber,

 

 

Advocate.

Dated :……………………………2025.

Place : Alipore, South 24 Parganas.

N O T A R Y

 

 

 

 

 

 

 

 

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